Shipping policy
Shipping
Last updated: July 28, 2026
Barrow & Bond is currently in prelaunch and is not accepting product orders. Final handling times, packaged weights, carrier services, and delivery rates will be published before checkout opens.
Launch region
The initial commercial launch is planned for delivery addresses within the United States. International checkout will remain unavailable until insured carrier rates, customs responsibilities, return handling, and warranty service are tested and documented.
Processing and delivery estimates
When sales open, the product page and checkout will state the available shipping services and estimated handling and transit times. Delivery dates are estimates rather than guarantees. Preorder or made-to-order products, if offered, will display a separate expected shipping window before purchase.
Tracking
A shipping confirmation with tracking information will be sent when an order is transferred to the carrier. Tracking scans can take time to appear after a label is created.
Address accuracy
Review the shipping address before submitting an order. Contact us immediately if a correction is needed. We cannot guarantee an address change after fulfillment has begun, and additional carrier charges caused by an incorrect address may be the customer's responsibility.
Damage, loss, and delivery problems
Inspect the package at delivery. Contact smxlventures@gmail.com promptly with the order number, photographs, and tracking details if a shipment is damaged, missing, or marked delivered but cannot be located. We will investigate with the carrier and explain the available remedy.
Questions
Email smxlventures@gmail.com before purchasing if you have a shipping question.